Capacity preview
Repair review before risk-aware restoration.
Every card starts with photos, condition review, risk discussion, and customer approval before cards are shipped, dropped off, or worked on.
Repair process
From intake to return, every step has a job.
This is the full repair workflow. Pricing, damage education, status, and policies each have their own focused pages so the same explanation is not repeated everywhere.
Intake Review
Photos, card details, goals, value, and visible damage are reviewed before cards are accepted.
Damage Assessment
Damage type, severity, repairability, risk, and likely outcome are reviewed card by card.
Service Recommendation
You receive the safest recommended service level based on condition and goals.
Customer Approval
Pricing, scope, and major risks are agreed before repair work or higher-risk handling begins.
Ship / Drop Off
Approved customers receive an order number and shipping or drop-off instructions.
Queue Assignment
The card enters the queue and active repair slots are assigned based on capacity.
Repair / Stabilization
Least-invasive approved work is performed slowly, with rest or stabilization when needed.
Final Review
Final photos, notes, and remaining visible issues are reviewed.
Return / Pickup
The card is returned, picked up, or prepared for grading based on the approved path.
Approval before shipping
Do not mail cards before approval.
Submit photos and details first. ArknineTCG reviews the submission, confirms service fit, and sends an order number with shipping or drop-off instructions only if the card is approved.
Submit front, back, close-up, and damage photos.
Wait for recommendation, pricing, and risk review.
Include the order number with mailed or dropped-off cards.
Repair philosophy
The safest useful path wins.
Least-invasive first
Cleaning or light work may be enough. Advanced work is only considered when safer options are not enough and the risk is justified.
Approval before work
Higher-risk or higher-value work waits until scope, pricing, value, and major risks are clear.
Stopping can be correct
Some cards should only be reviewed, documented, lightly cleaned, or left alone when further work creates more risk than benefit.
Operational discipline
Review, approve, then work.
Restoration is improvement-focused. If full correction would require excessive risk or alteration, the recommendation becomes meaningful improvement, documentation, or stopping.
What ArknineTCG will not do
No alteration. No grade promises.
The goal is to preserve and improve the original card, not change its factory structure or create a deceptive result.
Where to go next
Choose the repair detail you need.
Pricing belongs in Services. Damage education belongs in Damage Guide. Terms and limitations belong in Policies.
